Privacy Statement

Our Commitment to Your Privacy

M&S Engineering Ltd respects your privacy. We are particularly sensitive to privacy issues on the Internet and therefore we provide this Privacy Policy so you know about our online information practices and understand how we treat the information we receive about you from the Internet.

The Information We Collect

In general, you can browse our Web site without telling us who you are or revealing any personal information about yourself. We are, however, able to determine your IP address. We use your IP address to help diagnose problems with our server, to administer our Web site, to measure the use of our Web site and to improve the content of our Web site. In short we use your IP to gather aggregate demographic information. There are a few places where we give you an opportunity to provide us your personal information. This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our web site, such as ordering a product, entering a contest or sweepstakes, filling out a survey, sending us feedback, requesting owners and parts manuals or registering your product online, we may ask you to provide certain information. If you choose to share any personal information with us, you will see that the amount and type of personal information we request depend on how you use our Web site. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), email address, telephone and facsimile numbers, and other personal identifying information. When ordering products on our web site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Additionally, our website employs the use of cookies in certain areas. Cookies are small bits of information stored on your browser. Cookies enable browsers to "remember" information related to a specific user, and also improve navigational reliability within a given site. The use of cookies allows us to recognize you every time you visit, and to personalize our website to better suit your needs. This website utilizes cookie technology for information collected within our product search pages. If you are uncomfortable with storing cookies on your browser, you may set your browser specifically to reject cookies.

The Way We Use Information

We may use your personal information for particular purposes such as processing your order or for marketing research and other marketing purposes and for providing you with the latest product and promotional information and other information that might be useful to you. We may use your personal information to deliver information to you and to contact you regarding administrative notices. We may share this information with affiliates, dealers or other business partners to support your customer relationship with M&S Engineering. We must release your credit card information to the card-issuing bank to confirm payment for products purchased on our web site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service. We will not give or sell this information to any other company for its use in marketing or solicitation.

Updating and Correcting Your Personal Information

You may access and correct your personal information by writing us at:
 

Please include your name, address, and/or email address when you contact us.

We encourage you to promptly update your personal information if it changes.

Your Choice on Collection and Use of Your Information

We may, from time to time, send you mailings, either via email or via the UK Postal Services, regarding our products and services. We will send you these mailings only if you indicated that you do not object to these offers. If you have received a communication from us through email and you are not interested in receiving future emails from us please use the unsubscribe link located at the bottom of the email to unsubscribe from future email communications. If you have received communications through standard mail and you no longer wish to receive information from M&S Engineering, you can email our customer support and your name will be removed from our mailing list. You may ask to have the information on your account deleted or removed, however, because we keep track of past transactions, you cannot delete information associated with past transactions on our web site. In addition, it may be impossible to completely delete your information without some residual information because of backups.

We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. M&S Engineering Web site contains links to other non-M&S Engineering Web sites. M&S Engineering is not responsible for the privacy practices or the content of such Web sites and you should exercise your best judgement when sharing personal information on these Web sites.

Our Commitment to Your Personal Information

We want you to have continuing trust in M&S Engineering and in our products and services and, so, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information.

In order to most efficiently serve you, credit card transactions and order fulfilment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our web site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

By using this Web site you are agreeing to the terms of the M&S Engineering Privacy Statement.

We reserve the right to modify our privacy policy as business needs require. We will post such changes on our Web site.